CHATBOTSE-COMMERCE · 2025 · BUDGET 3 À 10 K€
E-commerce chatbot answering on live stock
MAIN MEDIA
MEASURED RESULTS
71%
autonomous resolution
-45%
support tickets
+9%
assisted conversion
THE PROBLEM
80% of support questions were about availability and delivery.
THE SOLUTION
Assistant plugged into stock and carrier tracking, human escalation on complaints.
STACK AND TOOLS
THE CLIENT SAYS
“Des résultats chiffrés dès le premier mois. Le ROI annoncé au cadrage a été dépassé, et le reporting mensuel est limpide.”
Nadia Cherif · DRH, Altiver✓ VERIFIED REVIEW · RATED 4.1/5 · READ THE FULL REVIEW