Level-1 support agent on 8,000 monthly tickets
Support drowned in repetitive tickets, 2-day average response time.
AI agents that own real business processes, with human supervision.
About
Agentes del Sur designs AI agents for support, back office and outbound. Every agent ships with a precise scope, human escalation rules and decision monitoring.
The method: a pilot on one high-volume process, quality metrics defined before production, then progressive scale-up.
Usual stack: OpenAI, Make, Supabase. Agents are delivered with versioned prompts, tests and their own dashboard.
FOUNDED IN
2021
TEAM
4-10
OFFICES
Madrid
MODE
Hybrid
Level-1 agent with human escalation and decision monitoring.
From 4 000 €
Document processing, data entry and automated reconciliation.
From 3 000 €
Support drowned in repetitive tickets, 2-day average response time.
Dozens of daily contracts to check and enter into the CRM, error-prone.
5 reviews · 100% verified
Mehdi Aouni · CTO, Nexadom
MAY 2026 · ✓ VERIFIED COLLABORATION
“Rechazaron parte del alcance inicial explicando por qué no funcionaría. Esa honestidad vale oro, y el resto se entregó impecable.”
Anna Kowalska · Product Manager, Wattize
MARCH 2026 · ✓ VERIFIED COLLABORATION
“Reactivos, rigurosos, orientados a resultados. El traspaso al final fue completo: accesos, docs, vídeo de formación para el equipo.”
MINIMUM PROJECT BUDGET
4 000 €
DAILY RATE RANGE
400 - 650 €
BILLING
AUTO-GENERATED SUMMARY · Across the 3 documented projects: Customer support agent from 4 000 €, Back-office agent from 3 000 €.
SIREN
900022220
LEGAL FORM
SAS
DECLARED REVENUE
200 k€ - 1 M€
ON HACKGENCY SINCE
July 2026
PROFILE UPDATED
2 hours ago
VERIFIED REVIEWS
5 of 5
SOURCE
INSEE registry
Marc Marchand
Fondateur
Lisa Vernet
Lead Automatisation