HHACKGENCY
★ #2 IN CHATBOTS
67
HACK SCORE / 100

La Fabrique Conversationnelle

VERIFIED

Assistants plugged into your data, measured on resolution rate.

4.2 / 54.25 verified reviewsLilleHybridFR#2 in Chatbots & Conversational AI

About

La Fabrique Conversationnelle builds chatbots that matter: customer support, e-commerce, internal tools. Plugged into your data through Voiceflow, Claude, Crisp, measured on resolution rate rather than message volume.

Every deployment includes source connection (FAQ, docs, CRM), anti-hallucination guardrails and a human escalation path.

Clients keep control: an answer-editing interface, conversation analytics and monthly continuous improvement.

FOUNDED IN

2021

TEAM

4-10

OFFICES

Lille

MODE

Hybrid

Expertise

2 SERVICES · 3 LINKED PROJECTS
Chatbots & Conversational AI70%
AI Agents30%

Support chatbot on your data

FAQ, docs and CRM connection, anti-hallucination guardrails.

Claude

From 4 000 €

E-commerce assistant

Product advice and order tracking, measured on conversion.

Claude

From 3 000 €

SECTORS COVERED

SaaSE-commerce

MASTERED TOOLS

Projects

SEE ALL 3 PROJECTS
PROJECT MEDIA
BRICODIS · E-COMMERCE · 2025Support chatbot on your dataBUDGET: 3 à 10 k€

E-commerce chatbot answering on live stock

80% of support questions were about availability and delivery.

71%
autonomous resolution
-45%
support tickets
+9%
assisted conversion
ClaudeCrisp
See it live ↗

Verified reviews

Write a review
4.2

5 reviews · 100% verified

Quality4.4
Deadlines4.0
Communication4.3
Budget4.2

Thomas Girard · Fondateur, Bricodis

JULY 2026 · ✓ VERIFIED COLLABORATION

4.4

Très bonne communication, point hebdo tenu et budget respecté au centime. Petit bémol sur un délai intermédiaire, rattrapé sur la fin.

Elena Vidal · Head of Growth, Selvea

MAY 2026 · ✓ VERIFIED COLLABORATION

4.3

Des résultats chiffrés dès le premier mois. Le ROI annoncé au cadrage a été dépassé, et le reporting mensuel est limpide.

SEE ALL 5 REVIEWS →

Pricing

MINIMUM PROJECT BUDGET

4 000 €

DAILY RATE RANGE

500 - 700 €

BILLING

Fixed priceTime & materials

AUTO-GENERATED SUMMARY · Across the 3 documented projects: Support chatbot on your data from 4 000 €, E-commerce assistant from 3 000 €.

Verification

✓ VERIFIED COMPANY

SIREN

900006666

LEGAL FORM

SAS

DECLARED REVENUE

200 k€ - 1 M€

ON HACKGENCY SINCE

July 2026

PROFILE UPDATED

2 hours ago

VERIFIED REVIEWS

5 of 5

SOURCE

INSEE registry

Team

Sami Delattre

Fondateur

Maya Costa

Lead Automatisation

Frequently asked questions

GENERATED FROM THE PROFILE
01What does La Fabrique Conversationnelle do?+
La Fabrique Conversationnelle is an agency specialized in Chatbots & Conversational AI, AI Agents, active since 2021. Its profile details services, documented projects and verified reviews.
02Where does La Fabrique Conversationnelle operate?+
La Fabrique Conversationnelle has offices in Lille and works hybrid.
03What budget should you plan with La Fabrique Conversationnelle?+
Projects with La Fabrique Conversationnelle start from 4 000 €. The exact range depends on scope: request a quote through the profile for a precise estimate.
04How big is the La Fabrique Conversationnelle team?+
La Fabrique Conversationnelle has 4-10 people and has existed since 2021.
05How good are La Fabrique Conversationnelle's client reviews?+
La Fabrique Conversationnelle shows an average rating of 4.2/5 across 5 verified reviews, and a Hack Score of 67/100 computed with a public methodology.