E-commerce chatbot answering on live stock
80% of support questions were about availability and delivery.
Assistants plugged into your data, measured on resolution rate.
About
La Fabrique Conversationnelle builds chatbots that matter: customer support, e-commerce, internal tools. Plugged into your data through Voiceflow, Claude, Crisp, measured on resolution rate rather than message volume.
Every deployment includes source connection (FAQ, docs, CRM), anti-hallucination guardrails and a human escalation path.
Clients keep control: an answer-editing interface, conversation analytics and monthly continuous improvement.
FOUNDED IN
2021
TEAM
4-10
OFFICES
Lille
MODE
Hybrid
FAQ, docs and CRM connection, anti-hallucination guardrails.
From 4 000 €
Product advice and order tracking, measured on conversion.
From 3 000 €
80% of support questions were about availability and delivery.
HR answered the same 50 questions on repeat, leave requests first.
5 reviews · 100% verified
Thomas Girard · Fondateur, Bricodis
JULY 2026 · ✓ VERIFIED COLLABORATION
“Très bonne communication, point hebdo tenu et budget respecté au centime. Petit bémol sur un délai intermédiaire, rattrapé sur la fin.”
Elena Vidal · Head of Growth, Selvea
MAY 2026 · ✓ VERIFIED COLLABORATION
“Des résultats chiffrés dès le premier mois. Le ROI annoncé au cadrage a été dépassé, et le reporting mensuel est limpide.”
MINIMUM PROJECT BUDGET
4 000 €
DAILY RATE RANGE
500 - 700 €
BILLING
AUTO-GENERATED SUMMARY · Across the 3 documented projects: Support chatbot on your data from 4 000 €, E-commerce assistant from 3 000 €.
SIREN
900006666
LEGAL FORM
SAS
DECLARED REVENUE
200 k€ - 1 M€
ON HACKGENCY SINCE
July 2026
PROFILE UPDATED
2 hours ago
VERIFIED REVIEWS
5 of 5
SOURCE
INSEE registry
Sami Delattre
Fondateur
Maya Costa
Lead Automatisation