Level-1 support agent on 8,000 monthly tickets
Support drowned in repetitive tickets, 2-day average response time.
AI agents that own real business processes, with human supervision.
About
London Agent Lab designs AI agents for support, back office and outbound. Every agent ships with a precise scope, human escalation rules and decision monitoring.
The method: a pilot on one high-volume process, quality metrics defined before production, then progressive scale-up.
Usual stack: OpenAI, LangChain, Pinecone. Agents are delivered with versioned prompts, tests and their own dashboard.
FOUNDED IN
2020
TEAM
11-20
OFFICES
Londres
MODE
Hybrid
Level-1 agent with human escalation and decision monitoring.
From 12 000 €
Document processing, data entry and automated reconciliation.
From 11 000 €
Support drowned in repetitive tickets, 2-day average response time.
Dozens of daily contracts to check and enter into the CRM, error-prone.
4 reviews · 100% verified
Anna Kowalska · Product Manager, Wattize
JUNE 2026 · ✓ VERIFIED COLLABORATION
“Strong technical level and clear explanations for business teams. We signed a maintenance plan right after.”
Thomas Girard · Fondateur, Bricodis
APRIL 2026 · ✓ VERIFIED COLLABORATION
“Serious scoping, early delivery and above all a real skills transfer. Our internal team has run the system alone for 3 months.”
MINIMUM PROJECT BUDGET
12 000 €
DAILY RATE RANGE
800 - 1 200 €
BILLING
AUTO-GENERATED SUMMARY · Across the 2 documented projects: Customer support agent from 12 000 €, Back-office agent from 11 000 €.
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